Contact Financial Aid:
·¡³¾²¹¾±±ô:Ìýfinaid@umgc.edu
±Ê³ó´Ç²Ô±ð:Ìý800-888-8682
Live phone support is available Monday–Friday, 8 a.m.–8 p.m. ET.
Urgent Requests:
Email: AsktheFADirector@umgc.edu
Each year the FAFSA Processing System (FPS) of the U.S. Department of Education selects a number of Free Application for Federal Student Aid forms (FAFSAs) for a process called verification.
If your FAFSA is selected for verification, ÐÓ°ÉÔ´´ will need to collect additional documentation from you in order to verify some of the information you provided on your FAFSA. For example, ÐÓ°ÉÔ´´ may ask for additional information about your income, the number of people in your household, the number of people attending college in your household and/or other information. This page will give you an idea of what to expect if your FAFSA is selected for verification.
If your FAFSA is selected for verification, you will be notified as follows:
The notifications from ÐÓ°ÉÔ´´ will include a link to your student portal, MyÐÓ°ÉÔ´´, to view information about required documentation. The student portal is the primary communication point for information about FAFSA verification. Visit the site often during the verification process for information on outstanding documentation.
After you submit documents for review, your account may display conflicting information. If this occurs, ÐÓ°ÉÔ´´ will again reach out to you to resolve the conflicting information by requesting additional documentation.
Upon receipt of the FAFSA Submission Summary (FSS), you should review all the information listed and submit for correction any errors reported on the original FAFSA.
The FPS will send ÐÓ°ÉÔ´´ an electronic summary of the selected student's original FAFSA and any corrected FAFSA information. Once received, all FAFSA data, verification worksheets, and any supplemental verification documents will be reviewed by ÐÓ°ÉÔ´´'s Office of Financial Aid to verify the accuracy of the student's FAFSA information and to calculate the student's eligibility for FSA.
If the FAFSA information changes as a result of the verification process, Financial Aid staff will
Submit the FAFSA changes and corrections to FPS for processing
Recalculate the Federal Pell Grant based on the student's recalculated SAI
Notify you via e-mail of any changes to that academic year's FSA package
Adjust that academic year's FSA package based on the recalculated SAI
ÐÓ°ÉÔ´´ will not award or disburse Federal Student Aid (FSA) until the verification process is complete. Failure to complete the verification process by the deadline may result in a student not being eligible for FSA, in which case the student will need other means to pay for courses.
Requested verification documentation must be submitted to ÐÓ°ÉÔ´´ by the deadlines posted for that award year by the U.S. Department of Education in the Federal Register, i.e., the earlier of 120 days after the student's last date of attendance for the current award year or the stated date within the Federal Register.
Making changes or updates to your FAFSA will result in a subsequent transaction being sent to ÐÓ°ÉÔ´´. If the subsequent transaction is selected for verification or there has been a change in your SAI which impacts eligibility after federal student aid has been awarded or disbursed, you will be notified via email. You have 15 calendar days after the date of notification to submit all requested documentation for review. Failure to submit the requested documents within the 15-day timeframe will result in the cancellation of all need-based FSA.
To protect our students and the integrity of our institution, ÐÓ°ÉÔ´´ reserves the right to select any student record for additional review. As part of the additional review process, a hold will be placed on the student record. The hold will prohibit course registration, awarding and disbursement of financial aid, and credit balance refunds. ÐÓ°ÉÔ´´ will request identifying information including, but not limited to:
Reviews will be evaluated on a case-by-case basis. In cases where a submitted photo ID contains an image that does not reasonably match the student's current age, you may be required to provide updated identification before the verification process can be completed. If this information is not submitted or is unable to be confirmed, the hold will remain on the student record. This may result in a termination of financial aid processing at ÐÓ°ÉÔ´´, withdrawal from courses, and/or referral to student judicial affairs. If you are using financial aid, your aid offer will be cancelled including any previously disbursed aid. This may result in a balance owed to ÐÓ°ÉÔ´´. Additionally, any information believed to be fraudulent will be forwarded to the U.S. Department of Education, Office of Inspector General, and/or other federal, state, and/or local agencies for further investigation. Any questions regarding the process should be directed to the Office of Compliance at compliance@umgc.edu.
Students and parents are advised that ÐÓ°ÉÔ´´ must and will refer to the Office of Inspector General (OIG) any credible information indicating that an applicant for FSA may have engaged in fraud or other criminal misconduct in connection with FAFSA applications. Common misconduct includes false claims of independent status, false claims of citizenship, use of false identities, forgery of signatures of certifications, and false statements of income. Note that fraud is the intent to deceive as opposed to a mistake on an application.
