Contact Financial Aid:
·¡³¾²¹¾±±ô:Ìýfinaid@umgc.edu
±Ê³ó´Ç²Ô±ð:Ìý800-888-8682
Live phone supportÌýis available Monday–Friday, 8 a.m.–8 p.m. ET.
Urgent Requests:
Email: AsktheFADirector@umgc.edu
Find answers to frequently asked questions about financial aid.
These tips and frequently asked questions will help you navigate financial aid at University of Maryland Global Campus.
Key Insights for Federal Financial AidÌý
- Half-time enrollment is required to be eligible for Loan funding. Please refer to your program to clarify what half-time enrollment looks like for your specific program. 
- Starting with the summer 2026 term, federal loans will be disbursed at the earliest of eight days after the start of the class that marks your active half-time enrollment status.
- Disbursements for the summer 2026 term will occur later than the standard timeline due to required federal system updates. Federal financial aid will be applied to your student account as soon as federal processing becomes available.
- If you are eligible for a Federal Pell Grant, your grant will be based on your enrollment level. Federal Pell Grants will be updated throughout the semester to reflect your enrollment. Review our additional information on the Federal Pell Grant to learn about eligibility and other factors.
FAQs: Financial Aid
Due to recent federal system updates required by the One Big Beautiful Bill Act, there will be delays in processing FAFSA forms. If you submit or update your FAFSA on or after April 26, 2026, your information may not appear immediately in ÐÓ°ÉÔ´´â€™s system. Continue to monitor your email and student portal for new information about your FAFSA status.
A review will occur within five to 10 business days after all of the items on your checklist have been completed.
All financial aid disbursements occur on Tuesday and Thursday each week with the exception of holidays and federal government or state closures. Starting with the summer 2026 term, federal loans will be disbursed at the earliest of eight days after the start of the class that marks your active half-time enrollment status.
Your Federal Pell Grant will be updated throughout the semester, approximately a week after sessions begin. For example, you may find that your current Federal Pell Grant is based on half-time status, but you are registered full-time. Once your classes begin later in the semester, we will update your Federal Pell Grant to reflect your active enrollment status.
Federal Pell Grant disbursements occur about a week or two after the start of your class. Federal Pell Grant disbursements will automatically calculate after your classes have started to match your active enrollment and eligibility. 
When students are selected for verification, the university is required to verify that the information on their Free Application for Federal Student Aid application matches their income tax, financial, and other household information. Please respond to any request on your MyÐÓ°ÉÔ´´ to-do list in a timely manner. Read more information about ÐÓ°ÉÔ´´â€™sÌýTitle IV verification policy.
Book vouchers are available; however, be advised that many ÐÓ°ÉÔ´´ courses will not require you to purchase books or other materials. Please check your class syllabi for information specific to your courses. Book voucher requests cannot be canceled. If you request a book voucher and only use a portion of the funds, ÐÓ°ÉÔ´´ must wait until the end of the semester to reconcile your account and refund the unused funds to you. You can apply for a book allowance using the Book Voucher Request, accessible fromÌýFinancesÌýin MyÐÓ°ÉÔ´´.
Once your financial aid disburses to your account and pays any outstanding tuition or fees, any funds in excess of your charges will be refunded to you. Financial aid credit balance refunds are subject to review by ÐÓ°ÉÔ´´. Eligible refunds will be processed in accordance with Title IV regulations. Read more aboutÌýrefunds.
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ÐÓ°ÉÔ´´ reviews all student records to determine who is eligible to apply for a scholarship and then invites those students to apply through aÌýTo DoÌýin MyÐÓ°ÉÔ´´. Learn more about ÐÓ°ÉÔ´´'sÌýeligibility requirements for scholarships.
Scholarship awarding will begin after the July 15 priority filing deadline and continue through the summer until all funds are exhausted. Please remember that applying for a scholarship does not guarantee you will receive one. If you are awarded a scholarship, you will receive a congratulatory letter via e-mail after you are awarded. All applicants will receive notification of the awarding decision by September 1.
For most Maryland Higher Education Commission scholarships and/or grants, the funds will disburse to your account on the first disbursement date after the start date of the course that fulfills the enrollment requirement for your award. For example, if you are an undergraduate student who receives a grant that requires full-time enrollment, and three of your courses (9 credits) begin on September 1, but your fourth course (3 credits) doesn’t begin until October 1, your grant will disburse on the first disbursement date after October 1.
Federal student aid is awarded under the assumption that you will be enrolled for a specified period of time, such as a semester, and successfully complete all of your scheduled classes. When you receive these funds but do not enroll or complete all of your classes as expected, the Financial Aid Office is required to determine your last day of participation and calculate the earned portion of the financial aid awarded to you. Read more aboutÌýÐÓ°ÉÔ´´'s R2T4 policy.
If you may be graduating at the end of the summer or fall semester, please contactÌýGraduation ServicesÌýto have your graduation date updated. Once the date is updated, you may submit a case through theÌýHelp CenterÌýto alert the Financial Aid Office of this recent update. We will then review your account and eligibility for aid.