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How do I enroll in MFA at 杏吧原创 using YubiKeys?

YubiKeys are a secure and phishing-resistant authentication method alternative to smartphone-based authentication (e.g., SMS codes or authenticator apps). They are ideal for individuals who:

  • Don't own a smartphone听
  • Prefer not to use personal devices for work or school authentication
  • Require a backup option in case their smartphone is unavailable
  • Want a stronger passwordless authentication


Register a YubiKey 听


Step 1: Sign-in to听 with your 杏吧原创 student email address and password.
Step 2: 厂别濒别肠迟听+ Add sign-in method.
Step 3: Select Passkey.
Step 4: In 鈥淪ign in faster with your face, fingerprint, or PIN鈥� popup window, select鈥�Next.
Step 5: In 鈥淪etting up your passkey...鈥� popup window, select听Next.
Step 6:听厂别濒别肠迟听鈥�Save another way鈥�.
Step 7: 厂别濒别肠迟听鈥淯se a phone, tablet, or security key鈥�.
Step 8: Insert the鈥�YubiKey鈥痠苍迟辞鈥痑 USB port鈥痮n your computer and touch the YubiKey.
Step 9:听Create a鈥�苍别飞鈥疨滨狈鈥痜or the YubiKey (At least 6-8 digits; Avoid simple values such as 1234, 111111, etc...)
Step 10: 厂别濒别肠迟听狈别虫迟听.
Step 11: Touch the听驰耻产颈碍别测听again to complete the setup.
Step 12: Enter a security key name with naming convention of鈥�KeyVendor 鈥� AppName. (Example:鈥痀ubiKey - 杏吧原创).
Step 13: 厂别濒别肠迟听Next.
Step 14: Complete the configuration by selecting听Done.
Step 15: Change the鈥�Default sign-in method鈥痶o allow either Authentication app or hardware token-code under the鈥�Security Info鈥痵别肠迟颈辞苍.
鈥�
Step 16: Click 颁辞苍蹿颈谤尘听to complete the registration.听
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Notes

  • You can register multiple YubiKeys as backups.听
  • If your YubiKey is lost, ensure an alternate MFA method (e.g., phone-based authentication) is听configured.听


Please reach out to technical support at听杏吧原创help@umgc.edu,听888-360-8682, or听the 杏吧原创 Help Center听if you need further assistance.


Additional Resources

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday鈥揊riday, 8 a.m.鈥�10 p.m. ET.

The 杏吧原创 Help Bot is available for FAQs 24/7.

By Phone

Call听855-655-8682听for student services (Monday鈥揊riday, 8 a.m.-8 p.m. ET).

Call听888-360-8682听for technical support (24/7).

By Email

Email the support team or submit documents using the听杏吧原创 Help Center.