Help and Knowledge Base

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Do I need to apply and register in both ArmyIgnitED and My杏吧原创?

If you're using Army Tuition Assistance (TA) and are new to 杏吧原创 (or returning after two years):

  1. Apply through the 杏吧原创 application portal.
  2. Set up your ArmyIgnitED account and create your Education Goal.
  3. Select University of Maryland Global Campus (杏吧原创) as your home school.

Class Registration and TA Steps

  1. Register for classes in your My杏吧原创 student portal.
  2. Submit your Tuition Assistance Request (TAR) in ArmyIgnitED between 60 and 7 days before class starts.

Reminders

  • Submitting a tuition assistance request (TAR) does not register you for your class; you must still register in your My杏吧原创 student portal.
  • Ensure your class start and end dates are accurate in your approved TA. If not, it may not be posted to your account.
  • Only the ArmyIgnitED Education Center can update your TAR. 杏吧原创 cannot change course start dates.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday鈥揊riday, 8 a.m.鈥�10 p.m. ET.

The 杏吧原创 Help Bot is available for FAQs 24/7.

By Phone

颁补濒濒听855-655-8682聽for student services (Monday鈥揊riday, 8 a.m.-8 p.m. ET).

颁补濒濒听888-360-8682聽for technical support (24/7).

By Email

Email the support team or submit documents using the聽杏吧原创 Help Center.